WeHo spends big on human services very few people use

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Each year, West Hollywood spends millions to pay for the huge range of human services it offers, such as addiction treatment and assistance finding permanent housing, but mid-year reports reveal how surprisingly few people reap the rewards of WeHo’s robust programs.

The city is spending at least $109,220 on pre-school services for local kids. Only 18 children have received them.

$329,834 is earmarked for homeless outreach services. Only 82 people have gotten direct assistance.

$155,580 on “employment services” landed jobs for just 16 people.

$62,710 on “disability resources” paid for home improvements for only five disabled people.

$122,979 on HIV support services provided medical updates to only 33 people.

In case after case, the big money that West Hollywood budgets for social services trickled down to benefit only isolated handfuls of people — a dozen here, two dozen there.

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Many of the 30+ individual agencies contracted to provide those services — Pathways, Ascencia, JVS SoCal, Disability Community Resource Center and Being Alive, in the above examples — are consistently struggling to attract and keep people in their programs, often failing to reach even the modest goals they set for themselves, according to their own reports.

The heavy rains this past spring were cited several times by various agencies as a reason for low numbers. Others said being understaffed was the problem. And many agencies, particularly those that deal with the homeless, blamed a general disinterest in what they had to offer as the root of their unimpressive figures.

The Human Services Commission is set to review the data compiled by City Hall at their meeting this week. The city’s report shines some new light on the vast, often arcane world of contracted agencies and their highly lucrative relationships with city government.

SHORTCOMINGS

The following tables provide an overview of various agencies and the services they provided, along with their achievements in relation to their goals.
Organization Service Performance Percentage of Goal Achieved
Alliance for Housing and Healing Housing and Health Case Management 7 new clients 29%
APLA Health & Wellness Benefits Counseling 54 new persons 38%
APLA Health & Wellness Group Counseling 14 new persons 33%
Awakening Recovery Long-Term Peer/12 Step-Based Recovery 2 new residents 17%
Awakening Recovery Recovery Home Process Days 123 days 11%
Being Alive Medical Education Updates 33 persons 38%
Being Alive Support Groups 98 community members 31%
Being Alive Social/Recreational Activities 101 people 34%
Disability Community Resource Center Home Modification Needs Assessments 1 member 13%
Healthcare in Action Stakeholder Calls 150 triaged calls 10%
Healthcare in Action Ongoing Care Enrollment 50 new unhoused community members 33%
Healthcare in Action Patient Interactions 661 interactions 22%
Healthcare in Action Coordinated Entry System Enrollment 31 patients 26%
Healthcare in Action Transitional or Permanent Housing 6 patients 13%
Healthcare in Action Urgent Medication Administration 8 patients 20%
Los Angeles LGBT Center (Mental Health Services) STOP Violence Program 10 new clients 17%
Los Angeles LGBT Center (Mental Health Services) Emergency Housing 1 client 8%
Los Angeles LGBT Center (WeHo Life Program) Condom Distribution 91,698 condoms 37%
Los Angeles LGBT Center (WeHo Life Program) Community Engagement Events 5 events 28%
Los Angeles LGBT Center (Youth Services) Intake and Assessment Services 57 new youth 34%
Los Angeles LGBT Center (Youth Services) Vocational Training 4 clients 25%
Los Angeles LGBT Center (Youth Services) Job Placement 4 clients 18%
Men’s Health Foundation Post Exposure Prophylaxis (PEP) 9 new patients 38%
Step Up on Second Intake 10 new clients 21%

SUCCESS STORIES

Organization Service Performance Percentage of Goal Achieved
Alliance for Housing and Healing Direct Financial Assistance 43 new persons 108%
APLA Health & Wellness Psycho-educational Groups for Older Adults 36 new persons 240%
Ascencia Housing Retention Services 24 new people 100%
Being Alive Wellness Center Sessions 209 sessions 105%
Being Alive Syringe Services Program Participants 77 new participants 321%
Being Alive Syringe Services Program Narcan Doses 138 doses 101%
Bet Tzedek Legal Services – Eviction Defense Casework Hours 2,572.6 hours 120%
Housing Works Case Management (LACDA) 33 new participants 165%
Housing Works Case Management (HACLA) 12 new participants 200%
Jewish Family Service’s Senior Nutrition Program Congregate Meals 11,808 meals 184%
Los Angeles LGBT Center (Legal Advocacy Project) Immigration Relief for Refugees and Asylum Seekers 6 new community members 150%
Los Angeles LGBT Center (Mental Health Services) Individual Counseling 159 new community members 106%
Los Angeles LGBT Center (Senior Services) Housing Retention Services 16 new clients 123%
Los Angeles LGBT Center (WeHo Life Program) GHB Test Kits 14,000 kits 140%
Maple Counseling Center Counseling 91 new people 120%
Men’s Health Foundation Intake 913 new patients 127%
Pathways Preschool Services 19 children 119%
Pathways Developmental Screenings 20 screenings 125%
Step Up on Second Psychotherapy Sessions 249 sessions 113%
The Translatin@ Coalition Outreach and Engagement Contacts 229 contacts 115%
The West Hollywood Recovery Center 12-Step Addiction Recovery Meetings 1,896 meetings 158%

THE BUDGETS

The following chart is a partial list of contracted agencies and what was budgeted for them in Fiscal Year 21-22.
Organization Amount
Alliance for Housing and Healing $207,515
APLA Health & Wellness $258,211
Ascencia $329,834
Awakening Recovery, Inc. Fee for service; access to $25,000 treatment pool of funds
Being Alive $122,979
Bet Tzedek Legal Services $147,898
Disability Community Resource Center $62,710
Friends Research Institute, Inc. $308,244
Housing Works $133,814
Jewish Family Service (JFS)
– JFS West Hollywood Comprehensive Services Center $1,034,628
– JFS Nutrition Program $432,044
– JFS SOVA Community Food & Resource Program $101,755
JVS So-Cal WeHo Works Program $155,580
Los Angeles LGBT Center
– Mental Health Services $162,021
– Senior Services $70,924
– Sexual Health Program $241,250
– Transgender Economic Empowerment Program $104,230
– WeHo Life $49,595
– Youth Services $142,370
McIntyre House $80,232
Men’s Health Foundation $85,154
National Council of Jewish Women $96,011
Pathways $109,220
PAWS/LA $45,000
Planned Parenthood $87,692
Project Angel Food $90,729
Saban Community Clinic $203,629
Episcopal Diocese of LA (Seeds of Hope) $62,000
Step Up on Second $376,834
Tarzana Treatment Centers, Inc. $91,634 and fee for service access to $25,000 treatment pool of funds
Transcanwork $53,543
Translatin@ Coalition $77,696

 

 

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[…] walks off with $12,393 for pre-school services (which few kids are receiving […]

Kiss it
Kiss it
1 year ago

We need to
Legalize prostitution
Everyone’s doing
People are too lazy to phone up these places for help
They would rather just have sex and get paid for it it’s much easier

greeneyedguy
greeneyedguy
1 year ago

I’m very glad to live in a city who tries to take care of the most vulnerable residents.

I’m also grateful to live in a city that was FOUNDED on renter’s rights and rent control.

Not sure why any queen would live here willingly if they had a problem with that. So bizarre.

WehoQueen
WehoQueen
1 year ago
Reply to  greeneyedguy

If you had your way, the future of Weho would be like downtown San Francisco and Portland are today. Filled with drug crazed zombies, empty storefronts, and too dangerous to walk around. Don’t think it can’t happen here. It’s so easy to have faux compassion, isn’t it. Your utopian model of giving everything away, punishing those who invested, rewarding failure is not sustainable over time. I’m so glad I’m not you.

WehoQueen
WehoQueen
1 year ago

Well done on this article, Brandon. Hat tip from me. Is it any wonder we are very close to having a Fascist President of the United States. No wonder most of America blames us, sometimes rightly, for lots of their problems. Every single one of these “programs” is a total waste of money. The only thing I would do is make sure people don’t go hungry, (as long as they are fed free quality food no less than a free 2 hour plus bus ride from any city). And remember, we already have Fascists on our City Council, who don’t… Read more »

JF1
JF1
1 year ago

Not surprised.

Jason
Jason
1 year ago

Maybe the city should promote these services more to let them know they are available, as I’m sure most people are probably not aware they exist?

Harambe's Vengeful Ghost
Harambe's Vengeful Ghost
1 year ago

Nepotism, Marxism, Progress!™️, anarcho-tyranny.

That’s the chimera that is WeHo city government, and most of urban California as well.

Roger O
Roger O
1 year ago

I don’t think most people even knew about the serious mismanagement of the city’s coffers & the waste that the taxpayers have to foot the bill for. ($280 million for that We Ho Park is far, far beyond the pale.) I doubt that the city council (or anyone else) monitors expenditures like these & accounts for them or seeks to make adjustments on the designated amounts where they feel it’s necessary. I don’t expect the CC to understand figures like the cost of the park, or even have them explained to them by those who do. Not many people are… Read more »

I Agree 100%
I Agree 100%
1 year ago
Reply to  Roger O

I agree with you here & might I add definitely about Arevalo & Jenkins. They both were classy & well mannered & really quite polished gentlemen. Yes they were & I’m sure they still are!

Steve Martin
Steve Martin
1 year ago

We need to consider a guaranteed minimum income for the lowest 2 or 3% of WeHo’s population, people we know struggle to pay for rent and the necessities of life rather than a scatter shot approach that hits all of the politically correct categories but does not reflect an effective use of resources. I know our Human Services commission works really hard to make sure we get as much bang for our social services buck as possible, but maybe we need to take a few steps back and try to focus on the larger picture. Paying $500 or $600 a… Read more »

Harambe's Vengeful Ghost
Harambe's Vengeful Ghost
1 year ago
Reply to  Steve Martin

Hey, keep the communism to Venezuela.

WehoQueen
WehoQueen
1 year ago
Reply to  Steve Martin

Do you think the ritzy Dallas suburb of Southlake, median household income about $240,000 per year, should also have a guaranteed minimum income for their lowest 2 or 3%? Maybe people in downtown Dallas want to live in Southlake, but they “struggle” to pay Southlake’s required rent, so they also need to be helped out by the successful people, so they can bring in people who can’t really afford to live there. In other words, why is Weho so special, that we have some desire, some need, to have people here who can’t afford to live here? I know it’s… Read more »

greeneyedguy
greeneyedguy
1 year ago
Reply to  WehoQueen

You mean the “fringes” who founded West Hollywood?

Your whole example of some random place in Texas is moot. The voters/residents of West Hollywood want it this way. Otherwise, there would be a city council that eliminated rent control. Hope this helps!

What’s stopping you from moving to Southlake? I can recommend some moving companies 🙂

Left Field
Left Field
1 year ago
Reply to  WehoQueen

Weho is special because the real guaranteed income is going the the non profits and their employees. The people that can’t afford to live here are used for tax credits, trust funds or disability incomes. It’s hard to get paid for looking after a disabled relative if they don’t live here.

Stevie
Stevie
1 year ago
Reply to  Steve Martin

Hell yea!!!! Like the state’s tax on millionaires, West Hollywood should incorporate a thousandaire tax on those making say $50,000? Buffoon speak.

Robert
Robert
1 year ago

I wonder if the writer considered that when you are dealing with numbers related to humans the fact that they are humans should not be discounted. When you’re referencing human services people who have signed up NEED & WANT the help. Now is not the time to target critical programs because they aren’t popular, or you cannot feel better about yourself because you have more need than you have program. So you can boast No! Away with that logic. Keep things as they are.

Larry Block
Admin
1 year ago
Reply to  Robert

the writer gets his facts from the report that is compiled by the city staff for next weeks discussions at human services. Your point is better made in the public comment space at the Human Services Commission meeting tuesday June 13th, 6:00 pm at Plummer Park rooms 5 and 6.

Jimmy palmieri
Jimmy palmieri
1 year ago
Reply to  Larry Block

And I wish people would join us, including you Larry as well as Brandon to see how we disect each providers scope of service in comparison to the amount of clients served. Although Brandon’s article, a simple copy and paste, put out numbers, it does not explain the hundreds of hours Commissioners spend studying these services snd the thousands of hours staff spends auditing them. We also reclaim dollars for certain services most years. It would be so nice if Brandon made it to our meetings rather than put out a cut and paste article. Larry, you of course are… Read more »

No Joke
No Joke
1 year ago

Would you please reexamine your figures and consider correcting those regarding Alliance for Housing & Healing.

Susan
Susan
1 year ago

Fantastic piece of really important information! Great job and thank you, Brandon!